How do I download listings from my MLS?
I don't see my MLS in the list of MLS options on the Add Listings page, how can I add my MLS?
How do I group together all the brokers from a particular franchise or company?
How do I add a broker group?
How do I edit the list of brokers in my broker group?
How do I edit the name of a broker group?
What are filters?
Can I set a default filter to use every time I run a report?
Can I remove the search criteria shown on my printed report?
How do I remove a listing that I don't want in my database?
How do I delete my entire database?
How do I edit a listing that I have in my database?
Why does the report I chose only use Sold listings?
Q. How do I download listings from my MLS?
A. Click the Add Listings button on the home page. Make sure to print and follow the instructions on the MLS Download Guide.
Q. I don't see my MLS in the list of MLS options on the Add Listings page, how can I add my MLS?
A. Only a Realty Tools support representative can add MLS interfaces to your account. There is an additional monthly charge for multiple MLS interfaces.
Q. How do I group together all the brokers from a particular franchise?
A. Click the Preferences button on the home page. Click the Broker Groups button and follow the on screen directions to create a broker group.
Q. How do I add a broker group?
A. Click the Add Group button on the Broker Groups page, give the group a name and click Update. Click Select in order to choose the available brokers.
Q. How do I edit the list of brokers in my broker group?
A. Click the Select link next to the group name on the Broker Groups page, use the Add and Remove buttons to modify the list of brokers. Click the Finish button to save your changes.
Q. How do I edit the name of a broker group?
A. Click the Edit link next to the group name on the Broker Groups page, change the name of the group and click Update.
Q. What are filters?
A. Filters allow you to display a limited number of brokers or agents on the report based on criteria you set.
Q. Can I set a default filter to use every time I run a report?
A. Yes, you can set a default filter by going to Preferences from the home page. Click the filters button. Set the filter you want by choosing either greater than or less than a particular value. Click the Save button to have the filter saved as default. Each report has its own default filter setting.
Q. Can I remove the search criteria shown on my printed report or chart?
A. Yes, you can hide the search criteria from showing on a printed report or chart from the Report Options Page. From the Home Page, click the Preferences button. Click the Report Options button. To remove the search criteria uncheck the box labeled Show Criteria on Reports or Show Criteria on Charts.
Q. How do I remove a listing that I don't want in my database?
A. To remove a listing from the Market Share data base click the Listing Database/Maintenance button on the Home Page. Click Delete next to the listing you would like to remove.
Q. How do I delete my entire database?
A. To delete all of the listings from the Market Share data base click the Listing Database/Maintenance button on the Home Page. Click the Delete All button to clear the data base.
Q. How do I edit a listing that I have in my database?
A. To edit a listing in the Market Share data base click the Listing Database/Maintenance button on the Home Page. Click Edit next to the listing you would like to edit. Make the appropriate edits and click Update.
Q. Why does the report I chose only use Sold listings?
A. Some of the reports calculate the totals using the sold price. Therefore any listing without a sold price will be ignored for those reports. There will be a warning on the screen if you choose to run a sold report using Actives or other listings that are not sold.
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